Check Check Order Status
Ask License / Activation Issues
Product Keys Try Professional Versions
Follow Us on Facebook
User Account
Username:  Register
Password:  Forgot?
Stay logged-in
Softwares / Apps
HDMusicBot v4.5 Updated
TriviaMaster v3.7
KoolText v2.0.03
RoomProtector v2.7.01
AutoGreeter v3.1
VietLoto v3.8
How To ...
Configure Sound & Video
Programming / Scripts
C# Programming Beginner
PaltalkHelper Library

I find solutions to your business. For a FREE consultation call/text me at (909)742-9133.
Hi [Guest], License / Activation Issues
TriviaMaster keeps stopping randomly
RascalBot
Avatar
Posted on 10/30/2016 6:58:06 PM 408 days ago
I run a 7x24 trivia room. For a long time I was running TriviaMaster 3.2 until the computer fried and had to be replaced with a laptop. Activation didn't let me re-use the 3.2 version, I was forced to buy TM again. So now I'm running TM 3.5.04 build 333312, PalTalk 11.8 build 656, on a clean and fresh install of Windows 10 Home with nothing else installed but Windows Defender (yes, I know it's not the best!)

Problem: TM keeps randomly stopping, with no message and no apparent reason. The START button is still grayed so it is as though it is still running. To get it going again, I have to either hit STOP and START, or issue the !stop and !start commands.

This problem only happened a few times per month with the old version, but with the current version it's constant: just yesterday it randomly stopped 6 times.
VNFox
Avatar
Administrator
Posted on 10/31/2016 4:21:55 PM 408 days ago
The new version does build in with error log. I would be glad to take a look at it for you, can you contact me via nick "Scripted" on paltalk. thanks
RascalBot
Avatar
Posted on 7/5/2017 2:17:19 AM 161 days ago
Finally found out what was causing the random stops: backup. Stopped the backup, and no more random stops.
VNFox
Avatar
Administrator
Posted on 7/5/2017 10:07:20 PM 160 days ago
you meant the Windows Backup ? or which process does the backup ? I'll go ahead and mark the post as resolved.
RascalBot
Avatar
Posted on 11/11/2017 1:15:01 PM 32 days ago
Sorry for the long delay, I didn't realize there was a follow-up posted (didn't get notification). The issue is resolved, but I just wanted to post a reply in case anyone else runs into this.

Not Windows backup, I have a scheduled batch file that uses pkzip to create periodic backups of the MDB files, so I can keep historical backup copies. This proved to hang up TriviaMaster during the zipping process.

Then I changed the batch file's method by first copying the source MDB files to a staging directory, then I zip the staging copies. This fixed the random stops.